Privacy Policy for The Flag Guys®

Last Updated: October 14, 2025

Welcome to The Flag Guys® (“Company,” “we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.flagguys.com (the “Site”) or engage with our services. Please read this policy carefully to understand how we handle your data.

Information We Collect
We may collect and process the following types of information:
1. Personal Identification Information
Examples include your name, email address, phone number, billing/shipping address, and any details you provide when placing an order, creating an account, or contacting us.
2. Payment & Transaction Data
When you place an order, payment details (such as card information) are securely processed by third-party payment providers. We do not directly store full credit card numbers.
3. Technical Data
This may include your IP address, browser type, device type, operating system, time zone, and other technical details.
4. Usage Data
Information about how you interact with our Site, products, and services.
5. Marketing and Communications Preferences
Your choices regarding newsletters, promotions, and other communications.

How We Use Your Information
We use your information for the following purposes:

  • Order Processing & Fulfillment — To process payments, ship products, and provide customer support.
  • Customer Service — To respond to inquiries, resolve issues, and communicate updates.
  • Website Improvement — To analyze usage patterns, improve performance, and enhance user experience.
  • Marketing & Promotions — To send offers, updates, and content you may find relevant—only if you haven’t opted out.
  • Legal & Compliance Purposes — To meet legal, tax, and regulatory requirements.

Cookies and Tracking Technologies
We use cookies and similar tracking tools to improve your experience and understand how visitors use our Site.

Types of cookies may include:

  • Essential Cookies – Required for basic Site functionality (e.g., shopping cart, secure login).
  • Analytics Cookies – Help us understand traffic and usage (e.g., Google Analytics).
  • Functionality Cookies – Remember preferences for a customized experience.
  • Advertising Cookies – May display relevant products or promotions.

You may disable cookies in your browser settings, but some features of the Site may not function properly.

Disclosure of Your Information
We may share your data in the following situations:

  • With Service Providers – e.g., payment processors, shipping carriers, IT vendors, and marketing platforms. These third parties only use your information to perform services on our behalf.
  • Business Transfers – In connection with mergers, reorganizations, or sales of business assets.
  • With Your Consent – If you authorize us to share information for specific purposes.
  • To Comply with Legal Obligations – When required by law, regulation, subpoena, or court order.

Data Security
We use reasonable administrative, physical, and technical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute protection.

Data Retention
We retain your personal information only as long as necessary for:

  • Order fulfillment and recordkeeping
  • Legal and accounting requirements
  • Customer service purposes

When information is no longer needed, it will be securely deleted or anonymized.

Your Rights (Depending on Location)
You may have the following rights regarding your personal data:

  • Access – Request a copy of the data we hold
  • Correction – Ask us to fix inaccurate or incomplete information
  • Deletion – Request removal of your data under certain conditions
  • Restriction – Limit how we use your data
  • Objection – Opt out of specific types of processing, such as marketing
  • Portability – Request data transfer to you or another organization (where applicable)

To exercise these rights, contact us using the details below.

Children’s Privacy
Our Site and services are not intended for individuals under 13. We do not knowingly collect personal information from children. If we become aware that data has been collected from a child under 13, we will delete it promptly.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will appear on this page with a new “Last Updated” date. We encourage you to review this policy regularly.

Contact Us
If you have questions about this Privacy Policy, please contact us:
The Flag Guys®
PO Box 334
Slate Hill, NY 10973
Phone: (845) 562-0088